The latest privacy notice can be found here
Collabora Productivity Ltd. (“Collabora”) operates several websites including collaboraoffice.com. It is Collabora’s policy to respect your privacy regarding any information we may collect while operating our websites. We take all reasonable care to prevent any unauthorized access to and use of your personal data. Our staff maintain a responsibility to keep your information confidential and will only use it to offer relevant products and services related to your inquiry.
Our Cookies Policy
By using this website you are consenting to our use of the cookies outlined below. We are not responsible for the use or data collected in any cookies set by third parties. Details of how to control and delete cookies are listed below.
What personal information do we collect from the people that visit our website?
Like most website operators, Collabora collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Collabora’s purpose in collecting non-personally identifying information is to better understand how Collabora’s visitors use its website. From time to time, Collabora may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Collabora Productivity also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on collaboraoffice.com blogs. Collabora only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to Collabora’s websites choose to interact with Collabora in ways that require Collabora to gather personally-identifying information. The amount and type of information that Collabora gathers depend on the nature of the interaction. For example, we ask visitors who request a demo at collaboraoffice.com to provide data like a name and email address. Collabora does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
How do we use your information?
Collabora may collect statistics about the behavior of visitors to its websites. For instance, Collabora may monitor the most popular articles on the collaboraoffice.com site. Collabora may display this information publicly or provide it to others. However, Collabora does not disclose personally-identifying information other than as described below.
Collabora may profile individuals based on their use of our website to provide a better service or more relevant contact or interaction for that visitor.
If you are a registered user of a Collabora website or have supplied your email address, Collabora may occasionally send you an email to tell you about new features and services, to solicit your feedback, or just keep you up to date with what’s going on with Collabora and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. Such E-mails may contain links that when clicked may authenticate to or otherwise identify you with our services. We will keep your data on file for up to three years before requesting further permission to store it. If you want more details or your information please contact us.
How do we protect Certain Personally-Identifying Information?
Collabora discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, affiliates, and partners that
- need to know that information in order to process it on Collabora’s behalf or to provide services available at Collabora’s websites, or to connect you to a partner’s services.
- that have agreed not to disclose it to others.
Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Collabora’s websites, you consent to the transfer of such information to them. Collabora will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, affiliates, and partners, as described above, Collabora discloses potentially personally-identifying and personally-identifying information only in response to a witness summons, court order, or other governmental request, or when Collabora believes in good faith that disclosure is reasonably necessary to protect the property or rights of Collabora, third parties or the public at large.
If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Collabora takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Do we use ‘cookies’?
First party cookies
Anonymous analytics cookies – [Google Analytics] (“_ga, _gat”)
PHPSESSID cookie (“PHPSESSID”)
This is a session ID cookie which is stored to allow the CMS system which renders each page on this website, know which pages it has rendered during your browsing session. It stores a random number ID which has nothing to do with you or your browsing behavior.
Mautic cookies (“mautic_refer_id, mautic_session_id, mautic_session_name”)
These cookies are used to detect how visitors engaged with the website, in order to improve the information we provide on the website or through marketing campaigns. Visitors that choose not to engage with any website form or email-link will remain anonymous.
Controlling or deleting cookies
All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, the following links may be helpful, otherwise, you should use the ‘Help’ option in your browser for more details.
- Cookie settings in Mozilla Firefox
- Cookie settings in Google Chrome
- Cookie settings in Microsoft Edge
- Cookie settings in Safari
Please remember that if you delete or restrict cookies from this website you may not be able to experience the full benefit of some of the features and services this website has to offer.
Our online demos will allow you to try out Collabora Online. You can upload documents, share them and edit them (alone or collaboratively). But before you start to upload files, please keep the following in mind:
- Don’t upload any personal data, private or sensitive information. Sessions and data may be logged for performance and testing reasons.
- This demo is running on our servers, which will be upgraded fairly regularly. This allows you to try out the latest edition, but on the other hand, can result in data loss.
- The service may disappear at any time.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without users permission. This does not include website hosting and commercial partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third-party products or services on our website.
If Collabora, or substantially all of its assets, were acquired, or in the unlikely event that Collabora goes out of business or enters bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Collabora may continue to use your personal information as set forth in this policy.