Privacy Policy

Collabora Productivity Ltd. (“Collabora”) operates several websites including collaboraoffice.com. It is Collabora’s policy to respect your privacy regarding any information we may collect while operating our websites. We take all reasonable care to prevent any unauthorised access to and use of your personal data. Our staff maintain a responsibility to keep your information confidential and will only use it to offer relevant products and services related to your enquiry.

Our Cookies Policy

By using this website you are consenting to our use of the cookies outlined below. We are not responsible for the use or data collected in any cookies set by third parties. Details of how to control and delete cookies are listed below.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies are not programs and therefore cannot contain viruses or other malicious software. They are purely a string of text and numbers. This website uses cookies as outlined below to help tailor and make our website and your browsing experience better! Your personal data will not be stored for any sinister purposes please rest assured!

Website Visitors

Like most website operators, Collabora collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Collabora’s purpose in collecting non-personally identifying information is to better understand how Collabora’s visitors use its website. From time to time, Collabora may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Collabora Productivity also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on collaboraoffice.com blogs. Collabora only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Collabora’s websites choose to interact with Collabora in ways that require Collabora to gather personally-identifying information. The amount and type of information that Collabora gathers depends on the nature of the interaction. For example, we ask visitors who request a demo at collaboraoffice.com to provide data like a name and email address. Collabora does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Collabora may collect statistics about the behaviour of visitors to its websites. For instance, Collabora may monitor the most popular articles on the collaboraoffice.com site. Collabora may display this information publicly or provide it to others. However, Collabora does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Collabora discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that

  1. need to know that information in order to process it on Collabora’s behalf or to provide services available at Collabora’s websites, and
  2. that have agreed not to disclose it to others.

Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using Collabora’s websites, you consent to the transfer of such information to them. Collabora will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Collabora discloses potentially personally-identifying and personally-identifying information only in response to a witness summons, court order, or other governmental request, or when Collabora believes in good faith that disclosure is reasonably necessary to protect the property or rights of Collabora, third parties or the public at large.

If you are a registered user of an Collabora website and have supplied your email address, Collabora may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Collabora and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Collabora takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Collabora uses cookies to help Collabora identify and track visitors, their usage of Collabora website, and their website access preferences. Collabora visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Collabora’s websites, with the drawback that certain features of Collabora’s websites may not function properly without the aid of cookies.

First party cookies

Anonymous analytics cookies – [Google Analytics] (“_ga, _gat”)
Google Analytics is a system used by many websites to record anonymous information about who visits a website. Google set two different cookies with expiry dates ranging from 10 minutes to 2 years. These cookies are used mainly to differentiate between first time visitors to a website and repeat visitors. They do not contain any personally identifiable information. You can find out more about how Google use cookies at http://www.google.com/intl/en/analytics/privacyoverview.html. You can also review Google’s Privacy Policy on analytics here http://www.google.com/analytics/learn/privacy.html. You can opt out of Google Analytics on all sites by installing this browser plugin http://tools.google.com/dlpage/gaoptout.

PHPSESSID cookie (“PHPSESSID”)
This is a session ID cookie which is stored to allow the CMS system which renders each page in this website, know which pages it has rendered during your browsing session. It stores a random number ID which has nothing to do with you or your browsing behaviour.

Mautic cookies (“mautic_refer_id, mautic_session_id, mautic_session_name”)
These cookies are used to detect how visitors engaged with the website, in order to improve the information we provide on the website or through marketing campaigns. Visitors that choose not to engage with any website form or email-link will remain anonymous.

Controlling or deleting cookies

Depending on which web browser you use it is possible to control how cookies are used, or to delete existing cookies from your computer. You can find instructions on how to control the use of cookies, or remove cookies from your computer at http://www.aboutcookies.org.

All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the ‘Help’ option in your browser for more details.

Please remember that if you delete or restrict cookies from this website you may not be able to experience the full benefit of some of the features and services this website has to offer.

Online Demos

Our online demos will allow you to try out Collabora Online. You can upload documents, share them and edit them (alone or collaboratively). But before you start to upload files, please keep the following in mind:

  • Don’t upload any private or sensitive information. Sessions and data may be logged for performance and testing reasons.
  • This demo is running on our servers, which will be upgraded fairly regularly. This allows you to try out the latest edition, but on the other hand, can result in data loss.
  • The service may disappear at any time.

Business Transfers

If Collabora, or substantially all of its assets, were acquired, or in the unlikely event that Collabora goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Collabora may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, Collabora may change its Privacy Policy from time to time, and in Collabora’s sole discretion. Collabora encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have an account with collaboraoffice.com, you should also check your dashboard (visible after login) for alerts to these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Further information

If you have any questions about how we use cookies please contact us.